'So I think that the whole thing has been approached much more professionally now, ... the other thing that Jane has done, and Colin is principally with her on this is standards, we've done some work on producing standards for.. they're not complete yet..but they've made quite good progress on putting standards in place and training people how to use the standards. ... they've bought a case tool in ??? System Engineer. ... One of the very first things she did ??? a lot of this was picking up thing's from Colin's post-implementation review, ok, how do we tackle these things now? So to produce that was quite a big priority.'X081 page 005.01 (tape 03.2.01) Gordan Notes/Tape 17/02/95
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Technical influence: | Process: Quality procedures |
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Technical influence |
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© Clare Tagg 2000