'There is basically a services team in Essex who are responsible for all the administration of programmes ... [For example, for a programme involving] US and France. We have to issue a policy in France, the programme is set up here, you have to send a policy document out to France and to the US from the UK which is then updated by the local underwiter to reflect any local circumstances. Then it comes back to the UK then so we have a record of what's been issued, and all that is administered from Essex. They do all kinds of administration work as well.X013 page 007.02 (tape 01.2.05) Gordan Notes/Trans/Tape 30/09/93... [The collection of premiums is] done by Multinational Accounts who are based in the City of London, there are about ten people involved in Multinational Accounts in London paying claims out, collecting premiums, making sure we've got premiums in. [For example, with a French policy of a UK programme, premiums are collected in France and transferred to Multinational Accounts in London.] ...
For [consolidation of X] results it's done in the UK ... and they're based here in the North of England.'
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© Clare Tagg 2000