' ... I use mail probably every other hour. I look at that a lot. I use the Write facility a lot, probably twice the day ... But actually data coming out of it, um, let's see, currently I say I use it more than I imagine I will, because currently if we have a reply from out of our office ... If I remember that I don't think it is right I just go and check it and update it if need be. ... That is just adhoc I should imagine every day a couple of times at least all because of the actual focus at present on improving the data. ...X058 page 003.07 (tape 03.2.04) Noah Notes/Tape 24/08/94Looking at quotes we get information on when we've looked at quotes and what we did on them or whatever, we get that out every other week, once. But then after we've got the information out we have to get the manual file as well, the quote file, which we store for a year after we've quoted. So hence the PC is just a reminder that we have quoted, the minimum information, if you want any more then that's a file.
Getting actual data out of our system on our live cases, as you can imagine I can not think of ... Um, I look at it but I don't believe it's as frequent as envisaged. Because obviously if a broker calls up and asks who we use on a particular case in a particular country we can just go into it and look at it but it's just as and when. ... Mostly in my head and if I don't know it then I would have a look at the PC. ... if the file is up here I would look in the file because of the delay on the PC because obviously a client or broker hanging on the phone is not going to appreciate a five minute delay us signing in, getting the records or whatever. ... '
Social influence: | Organisation: Systems |
Technical influence: | System characteristics: Functionality |
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Recording |
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Social influence |
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Technical influence |
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© Clare Tagg 2000