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Post implementation review: Attitudes to the report

' ... George is a director, he's actually given a copy [of the post-implementation review] to Robert which is quite interesting because they're both directors, and normally George would keep this thing to himself I think, but I think he realises it's fairly explosive and it's going to hit his area.

Tim will get a copy. He's actually in Australia at the moment. He's Australian as you probably know. ... He's alright actually, he's good for the company, but he's very volatile.'

X055 page 002.03b (tape 02.1.01b) Jenny Notes/Tape 24/08/94

Social influence: Organisation: Culture
Technical influence: Process: Quality procedures


Recording
Story
Social influence
Technical influence

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