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Multinational phase III: Claims

'Ultimately, the Netherlands are coming off their own XNetherlands mainframe for accounting purposes ...

I shouldn't think they'll be putting the claims on the mainframe anymore. The claims will be keyed straight on to our system and then, well the accounting system is part of that system so we'll take the claims off the accounts, the claims payments and reverse information straight off our system rather than the XNetherlands mainframe. ...

The UK is staying on..they are still doing their accounts on the mainframe, so claims will still be keyed onto the mainframe and we will be doing weekly downloads. ... Ultimately, probably, sometime in the future, ??? we would envisage putting in our own accounting system for X and taking them off the UK mainframe. I don't..there's always the question of issuing policies. Our system does not issue policies so they would need some system for issuing policies. Same in Holland, Holland will probably still issue policies off the XNetherlands mainframe, they get XNetherlands to issue the policies on their behalf. Our's is a policy tracking system, not a policy issuing system. ... I'm not an underwriter, but I think it's to do with the actual format and all the legal requirements for the paper and the documents, I'm not quite sure, it's got to be a proper contract and all that. Probably even recording it for several years and all that sort of stuff. ... '

X065 page 002.02b (tape 05.2.01b) Jim Notes/Tape 14/10/94

Social influence: Organisation: Systems
Technical influence: IT environment: Existing systems


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