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After phase II (Aug 94 - Feb 95): Post audit data quality

'I'd be a lot less worried if she's on to it, because what we need is for each country is not saying "Right, you'll have done it by the end of June". That's a nonsense. What we need is a case-by-case plan. In other words, if we've got 20 cases, they each take an average of three days. We'll do this many this week. It's got to be detailed. We've never had that before. Now, I think Neville wasn't very happy. I know Jenny objected very strongly. In fact Jane wanted to remove Jenny from the steering group. ... because she felt that Jenny was biased towards what the underwriters wanted and would always be an obstruction as far as things were concerned, ... I couldn't make my mind up, because a lot of the history Jenny's been involved with and she's very positive, Jenny, in many ways. ... I didn't want to lose that, so she's still on, but basically she will have to report, I think the upshot of this is that she will report to Jane on data quality ... '

X081 page 005.02a (tape 03.2.02a) Gordan Notes/Tape 17/02/95

Social influence: Team: Composition
Technical influence: Tasks: Data conversion


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Social influence
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