INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM
One of the outcomes of the Post Implementation Review was that Stuart returned to business analysis (00741) and they appointed a new project manager (00541). They seemed to be looking for the ability to mould and motivate a team as well as project management skills of thinking across the project, planning and monitoring and communicating (00543, 01080). A project manager needed credibility in both business and technical areas but not necessarily detailed knowledge (00543). The person appointed, Jane, was technical (01085) but had no experience of insurance. This didn't seem to matter to the users. Her technical knowledge meant that she had a big influence on the development strategies and database design (00894) but there was some doubts about her management at team level. Although this was seen as important it didn't seem to be one of the skills they looked for at interview (01082).
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Commentary
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Social influence
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Technical influence
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INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP
© Clare Tagg 2000