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Use of phase I (Jul 93 - Mar 94): Organisational preparation

'The resource implications of the IT proposals have not been examined in depth at this stage. Quite clearly, the input of additional information to the X database will create a demand for increased clerical resources until such time as comprehensive information can be automatically downloaded ... It has been assumed that these additional input requirements will necessitate the appointment of two Band A clerical staff in X UK Claims Department in Essex but that any increase in underwriting input can be accommodated within existing resource levels.'

X012 page 010.01 David,Keith,Gordan,Stuart,Jim,Elizabeth Document 05/08/92

Social influence: Organisation: Resource issues
Technical influence: Tasks: Data conversion


Recording
Story
Social influence
Technical influence

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