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Organisational changes: Management of IT in X

' ... So, just to kind of draw it, we've got George, who's the FD, has overall responsibility for IT, he's also got finance and personnel. And then what we're got underneath here there's me and a guy called Karl. ...

He's from XLife, they interviewed various people from across the company, and Karl will have LAN and PC support, and that's worldwide, so all of the networks. That's one of the problems, because I still get involved with the networking ... It was a major oversight because I said that to you. I said there's no recognition of..I went through all the things I've been through with you, all the LANs and networks side of it and it was ignored. So he's got LAN and PC, and he's got what you might call maintenance. ... So he will have a group of people up here and a group of people in London, some people in America, some in Europe, doing all of this side of things. That's the kind of general stuff for controlling LANs with all the comms side of it and PC support, the typical things ??? But he's also going to have maintenance of existing systems.

... This has been deliberately structured so that I can concentrate on development projects. So, at the moment the only live systems that we have are - because reinsurance is now part of X - there's a package that's been brought in from XE, that will go under him, and there is all of the various UK mainframe systems that X still uses, which will go under him, and then there's going to be a Multinational system, so it will take out from my side of things the ongoing support of what's there already, so that we'll concentrate on further development of the systems.

... this at the moment is just a concept. It really needs to be thought through carefully, because there's all the kind of practical side of it: where do you base the people? Do you keep them up here or do you put them in London? There's that side of it. There's all the change control side of it, as you said. It's going to be quite complex. ...

I've obviously got the Marine project, as you know, which is moving on quite nicely at the moment, I've got Multinational, I'll tell you what's in the pipeline for building on to that system, I've got London operations, a project to be initiated in that area soon, any further developments with XE, and there's an area called special accounts. They're the five business strings, if you like, that X has. Now, what you've also got is kind of finance, which cuts across all of those things, and then you've also the various head office - horrible phrase to use - corporate things that they're interested in looking at, document management systems, this kind of thing. I've also got standards. ... '

X060 page 001.06 (tape 01.2.01) Gordan Notes/Tape 14/10/94

Social influence: Organisation: Physical
Technical influence: IT environment: IT organisation


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