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Why was the quality of the data poor?: Responsibility for data quality

The problems of data were addressed by the data audit that was undertaken in September 1994. This set out to validate the data in the system against the paper records (00672, 00780), understand how underwriters were using the data fields (00673) and look at the usefulness of the system (00674). Whether this was an outcome of the post implementation review or a separate initiative was not clear but the two exercises were quite independent. The data audit was undertaken by X with some systems help from one of the analyst/programmers in GIS (00664).

Social influence:
Technical influence:
Process: Quality procedures

Commentary
Social influence
Technical influence

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© Clare Tagg 2000