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Phase II (Sep 93 - Mar 94): Future plans

' ... We're having an IT workshop, an awayday here in the building next week to discuss what the future..one of the question marks is do we start developing an intelligent system for instance ... Now as an underwriter, I would hate that, absolutely hate it. I don't want a system telling me what I can and can't write and what rate I should charge. ... '

X036 page 003.01 (tape 02.2.01b) Jenny Notes/Tape 02/03/94

Social influence:
Technical influence: Tasks: IS/IT strategy


Recording
Story
Social influence
Technical influence

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