INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

What affected the use of the system?: Commitment

The directors finally believed in the system (00720) and demonstrated this eventually by promoting Gordan and making Neville responsible for the installation of the system. Was the greater commitment from the top triggered by the publication of the Post Implementation Review (00849) alerting Tim to the problems of the system (00665). Tim originally commissioned the system so he needed to make it work.

Social influence:
Individual: Responses
Technical influence:

Commentary
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000