'The Client Service Review has been completed and a presentation of its findings and recommendations will be made to X management on 28th September. The review has been concerned with identifying ways in which X can develop the system to provide a better service to its clients; principally by improving the collection, collation, and delivery of world-wide claims information.'X067 page 001.07 Jim (editor) Newsletter 15/09/94
Social influence: | Environment: Customers |
Technical influence: | Tasks: Requirements definition |
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Recording |
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Story |
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Social influence |
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Technical influence |
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© Clare Tagg 2000