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What affected the functionality that was delivered?: Business user involvement

The prototyping workshops continued throughout much of the development of phase I (00264). The aim was to '"brainstorm" ideas on the detailed functions of the system' (00091). The approach used was to 'start with a blank sheet of paper' (00084, 00976, 00520) rather than using the traditional approach of watching the business (00085). A wide variety of people were invited to the workshops but attendance varied (00563, 00053). Moreover in the initial workshops there was a greater emphasis on getting management rather than underwriting input (00975).

Social influence:
Technical influence:
Tasks: Requirements definition

Commentary
Social influence
Technical influence

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© Clare Tagg 2000