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Phase II installation bugs: Reflections on bugs

' ... An awful lot of blame has been thrown around, at all departments involved I think, from our point of view towards GIS because maybe they haven't done things as thoroughly as they were expected to. But that being said, they were also short staffed, had many changes in team members, certainly people who were responsible for writing certain parts of the program, have now moved on to do other things. I can fully sympathize with somebody else having to pick up the bits and pieces and work out what somebody has done before. ... Some things have been done wrongly; from their point of view I think it's a case of well if you'd tested the system thoroughly before it actually came into effect fully, you might have identified a lot of things before it actually went live. But if you don't have a fully operational test system to use, it does make life very difficult.'

X040 page 003.04a (tape 02.1.05a) Lucy Notes/Tape 09/06/94

Social influence: Organisation: Resource issues
Technical influence: System characteristics: Reliability & robustness


Recording
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Social influence
Technical influence

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