'we're organising it at present, we should begin hopefully today, tomorrow. Because you can imagine, actually producing all of the reports for all of the cases is a horrendous task. It takes a lot of time. ... I dread to think [about the state of the manual files], I really, really do because virtually every underwriter has his own methods of working and files things in different places and he records things in different ways. It's going to be a large task indeed. ... probably about twenty-eight underwriters [in London]. ... 'X058 page 002.04b (tape 02.2.05b) Noah Notes/Tape 24/08/94
Social influence: | Organisation: Systems |
Technical influence: | Process: Quality procedures |
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Recording |
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Story |
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Social influence |
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Technical influence |
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© Clare Tagg 2000