' ... David's style of leadership isn't Jenny's style. Jenny has done a lot for the project but David saw himself more as part of the team whereas Jenny sees herself as the customer if you like. David often switched roles but underneath it all, I think, he saw himself as part of the team. And if problems came up, then well let's look at them and what can we do to solve them, whereas Jenny tends to have a bit of a knee-jerk reaction to some of these things and flies off notes. And ... some of the time ... the problems are nowhere near as severe as she makes out. And it's got a lot of bad press and if she has created a kind of bandwagon with lots of people jumping on ... trying to be very negative about the system in my view.X041 page 002.02a (tape 01.2.01a) Gordan Notes/Tape 14/06/94... I've said this to her, I've said that I think you react too quickly to these things. ... but I think she still thinks it's..she said as much the other week before I went on holiday, she still thinks it's a very good system and when these problems are behind us it's got a lot to offer to X. But I think she probably feels the ... underwriters have always been a bit negative about the system. Underwriters don't like systems essentially and I think she has come from an underwriting position into a management position and I think she has got to support and be seen to support the underwriters. ... '
Social influence: | Individual: Responses |
Technical influence: | System characteristics: Reliability & robustness |
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Recording |
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Story |
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Social influence |
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Technical influence |
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© Clare Tagg 2000