INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

Organisational context: IT culture in X

'The set up of X has required work in the main computing departments to enable X's business to be distinguished, and in the US and the UK this has resulted in significant losses of reporting ability, eg X US finds its monthly reports not produced at all and Multinational Ops find their UK business is now mixed in with City Ops.

Information moves round slowly and erratically, it is hard to get accurate and up to date information from overseas offices, information and cash in particular go missing in the North of England, there are chronic input backlogs in accounts, underwriter input to PCs is variable in accuracy and insufficiently checked.

Some areas are unable to get much of the information they need to do their job from the main computers, and lack the tools to analyse what they do get. This means they resort to home built PC systems, reinputting data already input to the main computers, or duplicating the existing main systems. This produces a position where no system holds the complete information, and where information is not a common resource available for summary and analysis throughout the company.'

X009 page 008.05 Mel,Tom,Colin Document 01/11/91

Social influence: Organisation: Structure
Technical influence: IT environment: Existing systems


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Social influence
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