INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM
Lucy had no experience of Multinational business before taking over as section head in July '92 (00885), maybe this was why she did not have enough influence or knowledge in the workshops starting in September '92 to make sure that the new system satisfied the operational needs of Services.
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Commentary
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Social influence
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Technical influence
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INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP
© Clare Tagg 2000