The other change arising from the problems of phase II and the consequent review was the appointment of a senior business person to work with the IT team to get the data right and persuade the underwriters to use the system (00107). In October Neville was appointed to this role but unlike David before him (who was the same level) he was only part-time and Jenny continued to also work part-time on the project (01023). His appointment was not actually announced until after Christmas when it had the backing of the MD, Tim (00070, 00833, 00940).
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© Clare Tagg 2000