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Phase II goes live (Apr 94 - Aug 94): Phase II installation bugs

' ... phase II from anybody's perspective's been a bit of a disaster. The system went in at the end of March and so it's been running for ... just over a couple of months and we've had you know more problems in those two months than we had in twelve months with phase I, twice as many problems ... there are a range of problems, it's almost kind of anything that could have happened has happened, ... it's really been a disaster, I think we're kind of out of the woods now touch wood.

There have been programming mistakes so you know things wrong in the application, the system not doing what it should do.'

X041 page 001.01 (tape 01.1.01) Gordan Notes/Tape 14/06/94

Social influence:
Technical influence: System characteristics: Reliability & robustness


Recording
Story
Social influence
Technical influence

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