'This will add to rather than replace the range of IT systems and support currently used by X, and will call for more effort by X to control its IT. The longer term aim is to pull more of the IT critical to X onto systems it controls directly.X011 page 003.06 Colin Document 01/05/92Given the need to control its IT, the diversity of the IT systems it uses, and the number of areas from which it gets services, X should consider establishing an IT manager role within its senior management team.
X should provide its own first line IT support. After that it should rely in general on package suppliers to support packaged systems, and on the existing IT departments for systems building and maintenance, and for provision of the computer infrastructure and IT reviews. ... '
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Technical influence: | IT environment: IT organisation |
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© Clare Tagg 2000