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Use of phase I (Jul 93 - Mar 94): Use of phase I by Services

' ... [In May it only included the client and quotes part, it was the] middle of June, when they actually converted a usable form then. So it was really only new business that was being put on at the end of May. ... Yes, it's been a pretty frustrating year in all, really and truly.'

X040 page 003.05a (tape 02.1.06a) Lucy Notes/Tape 09/06/94

Social influence:
Technical influence: Tasks: Installation of system


Recording
Story
Social influence
Technical influence

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© Clare Tagg 2000