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Phase II goes live (Apr 94 - Aug 94): Installation of phase II

' ... we were all comfortable about the whole thing and then version II which again I have to say was appallingly handled, ...

It came in on the Monday and there was a colleague there, who I haven't seen for years, who used to work in one of the old branches when I first joined XUK. ... he's branch based and he was up in London from the sticks for some sort of meeting or other. I said here, come over here and I'll show you our new wonderful system, very proud of it I was. And you know nice big colourful globe and all the rest of it and went in on all the software on PC Windows because they've got mainframes down there, come and have a look at this Graham, and clicked on Multinational Business System and nothing happened, it just went a blank screen. I felt like a right wally, I mean it just went onto a blank screen. So, you know, it's a pretty impressive system, Donald, and you know he had to go to his meeting.

And I made some investigations, ... and they said, oh ... there's an icon with version II. ... No one had told me this was going to be the way it would appear, it just happened. ... So no one tells me that I've got to use version II, there was just a V2 or something and I think at the time it was actually obscured behind some other icons. And eventually within a few days they deleted the version ... '

X059 page 003.04 (tape 04.1.11) Donald Notes/Tape 24/08/94

Social influence:
Technical influence: Tasks: Installation of system


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Social influence
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