'FindingsX056A page 004.01 Colin Document 16/08/94* System basically sound
* Lack of Project leadership, leading to:
- poor planning, control, testing
- incomplete communications
- drift/inaction on difficult issues
- technical mistakes & omissions
- current work at risk from same problem
* Data Load incomplete, especially claims
* System not yet fully used, most benefits not realised yet
* Bugs under control'
Social influence: | |
Technical influence: | Process: Quality procedures |
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Recording |
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Story |
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Social influence | ||
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Technical influence |
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© Clare Tagg 2000