INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM
In the development of phase II the team changed some of the detail of the system in ways that the business people didn't like (01049, 00648). The team were surprised about this (00076) but maybe it reflected the weakening of the link between users and the team with David's replacement by Jenny particularly as Jenny was only part-time (01049) and did not see herself as part of the team (00083).
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Commentary
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Social influence
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Technical influence
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INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP
© Clare Tagg 2000