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Post implementation review: Attitudes to the report

'You'll get the general impression this morning that we're fairly hacked off at the moment about the IT. And I think to be fair it's not so much Gordan and his direct team that's the problem at all and we still get on with them very well and it's very difficult because it's caused a fair bit of friction. It's the more senior guys in GIS, it's the likes of Terry or even George, who's our finance director who has overall accountability for the IT here for X as a whole, but they've taken a limited amount of resources and they've pulled them in all sorts of directions so they've made them very peripetic. ... They flit around and they might get 75% through something and someone would decide that they ought to be doing something else. ... He's made a couple of recommendations. It really depends whether anything is acted on. We still haven't got a project leader.'

X055 page 001.05 (tape 01.1.05) Jenny Notes/Tape 24/08/94

Social influence: Individual: Responses
Technical influence: IT environment: IT organisation


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