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Change

Influence on the Multinational development

There were two types of change that had potential for influencing the Multinational development; external changes affecting the development process and changes caused by the development itself. Both types of change were important, but not widely discussed. Change seems to have been considered more fully in technical design than in its influence on people (C.1.3i, C.3.1j).

Implications for the Multinational development

At one time change was recognised as part of software delivery but the pace of change today can mean that the process of change is not taken seriously. I think this, possibly encouraged by the use of prototyping, is what happened with the delivery of phase I of the Multinational system (C.3.1). Just simply accepting that change needed to be managed would probably have meant that the system was adopted more successfully amongst underwriters in the UK and America.

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© Clare Tagg 2000