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Phase II (Sep 93 - Mar 94): Future plans

' ... I can see that this year I'm going to be a burden to the underwriters and services as well but next year I can see the next level of information being put in so that we go a bit further down, that won't affect underwriters, that will be a services/admin role but Carol and I are getting to be fully on side with that, because that's going to be a resourcing issue ... But you know it can hold so much information, because I've been assured by GIS that it won't run out of memory, it can take as much as we want to put on it. ... but you have to be able to get that information from the market. ... It's not been easy at all. Well the brokers say, well you don't need it ... Of course they've got it they need it for tax purposes and everything else but because there was no essentialness about it they didn't do it. The brokers wouldn't ask them, if you have to have it we'll go and place it with somebody else and the competitive edge comes in. But reinsurers are demanding more and more. That's what will drive the ultimate level of information that goes in the system. ...

And it can go off in all directions, it's going into Claims, it will go into Accounts and it can do all sorts of things. ... '

X036 page 003.15 (tape 03.1.01c) Jenny Notes/Tape 02/03/94

Social influence:
Technical influence: System characteristics: Data


Recording
Story
Social influence
Technical influence

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