INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

What affected the use of the system?: Functionality and usability

The speed of phase I (said to be 30 seconds per screen) affected the underwriters because they had to keep going back into programmes to update a single piece of information (00925).

Social influence:
Organisation: Systems
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000