INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM
With people who were not confident with the system and were not convinced it was useful or had errors (00931, 00704), it was easy for them to blame the system when they had problems using it even though frequently there were human input problems as well (00471). Sometimes they may have deliberately used the system as an excuse (00141).
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Commentary
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Social influence
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Technical influence
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INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP
© Clare Tagg 2000