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Organisational changes: Multinational team

' ... I would like to see someone down here anyway. ... they're very good at travelling and we'll travel up there but I think there ought to be, it sounds dreadful, there ought to be someone on site who can actually see the anger and frustration on a day to day basis, if you like, and maybe they might help. I mean Keith gets it really in the neck. ... To be fair they probably wouldn't be physically in this building, they might be round the corner or they might be in Essex. ... If we did have a GIS team down here. This is meant to be a trading building and it's overfull of deadheads without any more. Deadheads being non-trading people. Dreadful term. ... '

X055 page 002.08 (tape 02.1.06) Jenny Notes/Tape 24/08/94

Social influence: Individual: Informal networks
Technical influence: IT environment: IT organisation


Recording
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Social influence
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