INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM
Management did not seem to be committed to the testing that underwriters were asked to do in that nobody asked why Donald didn't do the testing he was supposed to do (01030). Moreover, Services gave day to day case handling a higher priority (00513).
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Commentary
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Social influence
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Technical influence
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INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP
© Clare Tagg 2000