INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

Multinational phase III: Client service

'The Client Service Review has been completed and a presentation of its findings and recommendations will be made to X management on 28th September. The review has been concerned with identifying ways in which X can develop the system to provide a better service to its clients; principally by improving the collection, collation, and delivery of world-wide claims information.'

X067 page 001.07 Jim (editor) Newsletter 15/09/94

Social influence: Environment: Customers
Technical influence: Tasks: Requirements definition


Recording
Story
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000