INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

What affected the use of the system?: Commitment

At the end of phase I, David's secondment finished and he moved onto a new job. Jenny moved into the department and was immediately given responsibility for IT liaison on a part-time basis. So she was new to the department, new to the IT system and phase I was just going live (00457). There was a view that David should have stayed longer (00909).

Social influence:
Organisation: Change
Technical influence:

Commentary
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000