'that's a really good kind of model of what we can do, using the Multinational system to help X with really big clients, which is one of the reasons it was built in the first place. And the only reason we've been able to do it was because this was a completely new set-up and there were new policies going on to Multinational system so any claim was going to attach to the system without any problem at all - no data quality issues.'X060 page 002.04d (tape 01.2.05d) Gordan Notes/Tape 14/10/94
Social influence: | Environment: Customers |
Technical influence: | System characteristics: Data |
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Recording |
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Story |
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Social influence |
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Technical influence |
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© Clare Tagg 2000