INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

Use of phase I (Jul 93 - Mar 94): Use of phase I by underwriters

'The new system has no facility to let an old programme be copied to use as the basis for a new one, and it is not possible to do a mass update. A mass update would not be required if underwriters entered the details correctly on the initial programmes, but they sometimes make slips, which can mean Underwriting Services have to alter policy details up to 150 times. It is difficult and time consuming to alter or delete incorrect information. XUSA eventually dispensed with some of the systems checks in an effort actually to get the data in.'

X056A page 013.03 Colin Document 16/08/94

Social influence:
Technical influence: System characteristics: Functionality


Recording
Story
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000