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Data audit: Reporting the audit

' ... there's been a review of the underwriting data quality on the system. ... That has been completed now. ... it's been done in Holland and here.

... and basically America for X is a big problem, not just on the systems side, but all aspects of the business. It needs sorting out. The people have changed and there's new management over there, besides which, the timing wasn't right to go and look at America.'

X060 page 001.01a (tape 01.1.01a) Gordan Notes/Tape 14/10/94

Social influence: Organisation: Change
Technical influence: Process: Quality procedures


Recording
Story
Social influence
Technical influence

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