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Why was the quality of the data poor?: Organisation of data input

The original idea behind the two tier data entry system (which was different from Q&A) was partly pragmatic in that the underwriters were the ones who knew the information and partly to educate them to the use of the system (00492). I suspect that this was also because the designers believed the underwriters would own their programmes (00535) but this didn't occur in practice (00289, 00480).

Social influence:
Organisation: Culture
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000