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What affected the functionality that was delivered?: Nature of business

Because the clients were so large and complex each of the larger clients had to be handled as a one-off and by deciding exactly the level detail to record in the system (00483). For McDonalds, their biggest client, they produced a complete subsystem based on a cut down version of Multinational to handle the specialised information requirements of McDonalds captive (00728, 00557). This was possible because it was a new set-up so there were no data quality issues (01098).

Social influence:
Environment: Customers
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000