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Post implementation review: Report's findings

'The new Multinational system (both versions one and two) requires a lot more data to be entered to the computer. Some of the data can be downloaded from existing computer systems, some needs entering from scratch.

The issues of data, other than the Sybase conversion problems (see above), are not particular to version two. But they are central to the system's successful use.

The development plan for version two, produced in October 1993, recognised data quality and completeness as essential to the system's success, especially single input for underwriting data and the download of US and UK claims data, and allocated time to provide IT help.

X056A page 013.01 Colin Document 16/08/94

Social influence:
Technical influence: System characteristics: Data


Recording
Story
Social influence
Technical influence

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