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Phase I (Sep 92 - Jun 93): Prototyping

' ... It's a very complex business area and because of that we had to really be led by them. You know, if it was a nice kind of self contained, you know, easy to understand business requirement, you could have just, had an intense few weeks, really, really analysed it, and come up with something and then taken it from there. But it wasn't really..it's too..it's very complicated business. I keep saying this to people, so I don't..I take your point, yes, that we did start with a blank sheet of paper but I can't see that we could have done that any differently. Unless we had said, let's leave claims, let's leave this and just concentrate on this one area and then build up from there. I keep coming back to that, I do think we were too stretched really. ...

I think we all get carried away really probably with hindsight, that the technology was wonderful, it was easy to prove that a small team working well together that, you know, you could really crack some of these IT problems and get something in quickly that met requirements. ... '

X041 page 002.03a (tape 01.2.02a) Gordan Notes/Tape 14/06/94

Social influence:
Technical influence: Tasks: Requirements definition


Recording
Story
Social influence
Technical influence

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