'Any way this operation in Essex built up a bit over a period of time ... I also built a bit of a claims system for larger claims ... They were on a different network ... So that was working as I said until such time as someone said right we need to look at this whole area properly because, believe it or not, I was the only person who ever worked on it, I mean if I got run over by a bus ... I did in fact document everything so that every field was listed, what its restrictions were, what its internal calculations were and so on and so forth ... 'X071 page 003.02 (tape 02.1.02) Keith Notes/Tape 20/01/95
Social influence: | Individual: Personality |
Technical influence: | IT environment: Existing systems |
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Recording |
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Story |
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Social influence |
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Technical influence |
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© Clare Tagg 2000