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Why was the quality of the data poor?: Responsibility for data quality

Jenny resorted to bypassing the director responsible for IT, George to try and make Tim aware of the problems with the system. This I suspect was to protect herself and the underwriters from criticism (00665) when the data quality problems became known.

Social influence:
Individual: Informal networks
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000