INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

Post implementation review: Report's findings

'Findings

* System basically sound

* Lack of Project leadership, leading to:

- poor planning, control, testing

- incomplete communications

- drift/inaction on difficult issues

- technical mistakes & omissions

- current work at risk from same problem

* Data Load incomplete, especially claims

* System not yet fully used, most benefits not realised yet

* Bugs under control'

X056A page 004.01 Colin Document 16/08/94

Social influence:
Technical influence: Process: Quality procedures


Recording
Story
Social influence
Technical influence

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© Clare Tagg 2000