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Why was the quality of the data poor?: Responsibility for data quality

Initially data quality was regarded as a responsibility of the users but in January '95, the X Director responsible for IT, George, gave the responsibility to the development team (00875, 01123). They wanted to set success criteria but the users (Neville) would not agree to this (01124).

Social influence:
Individual: Responses
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000