INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

What affected the use of the system?: System problems

The number of bugs (160) found in the early stages of version II were used by Jenny to alert X senior management to the system problems (00525) and probably made the reaction to the problems of version II worse.

Social influence:
Individual: Clout
Technical influence:

Commentary
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000