'I thought, well, as we've got all the policy on the system for once, there's no data quality issues as such, so what we could do, we could have a little cut-down version of the system, only have the claims screens in, add an E-mail link to it. I've put one of the best people in the team on it, Nigel, who you know.'X060 page 002.04a (tape 01.2.05a) Gordan Notes/Tape 14/10/94
Social influence: | Individual: Ability |
Technical influence: | System characteristics: Functionality |
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Recording |
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Story |
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Social influence |
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Technical influence |
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© Clare Tagg 2000