' ... The biggest thing that came out of it that we weren't aware of was from October last year there has been no project leader on it, so it's been drifting which makes a lot of things fall into place as to why it went wrong and I went absolutely bananas when I heard that. Especially the fact that they hadn't bothered to tell us. That was more annoying. In fact, I mean, we all have resource problems at times, but to decide not to tell us because we might be upset and have our lot inconvenienced the way they were with it going down and the lack of morale, the bad publicity the system got with version II, just about, you know, took the biscuit.'X055 page 001.01 (tape 01.1.01) Jenny Notes/Tape 24/08/94
Social influence: | Team: Leadership |
Technical influence: | Process: Quality procedures |
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Recording |
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Social influence |
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Technical influence |
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© Clare Tagg 2000