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What affected the schedules?: Underestimating the problem

Phase I, including the decision to launch in three countries, turned out to be a very ambitious project (00248); development staff costs alone were budgeted to be £345,000 (00009). With hindsight it would have been easier to manage if it had been smaller (00263) but would not have been as beneficial to the users (00990).

Social influence:
Technical influence:
Process: Project management

Commentary
Social influence
Technical influence

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© Clare Tagg 2000