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After phase II (Aug 94 - Feb 95): Post audit data quality

'So that is really very crucial, that whole thing, and, you know, what she wanted to do to us, and I agreed, was "Let's have some success criteria for this year, so we can actually say at the end of the year whether we have succeeded, rather than we put the system in in France and Germany, which ok, we could do that really tomorrow, if you wanted to. ... You know, one of the things that I, for example, think is very important is, particularly with all these disasters, it's only like February and we've already had two catastrophes, the Dutch floods and the Japanese earthquake, both of which hit us and each time we couldn't say what our exposures were from the system, which was one of the things the system was designed for. The reinsurers will kill us this year, in October, if we aren't able to say, these are the exposures that X has, in these particular earthquake zones ... We could have picked out a few things like that, not like about 20, just like five or six things, "These things must be done this year, to regard the thing as finally a success". She wanted to do that, I wanted to do it and Neville didn't. He said it would make it too obvious if I failed, which I did sympathasize, so we haven't done it, and I think that's.. ... A bad move, yes, I think so and if you speak to Jane, she will, I think, tell you that. ... '

X081 page 005.02b (tape 03.2.02b) Gordan Notes/Tape 17/02/95

Social influence: Individual: Responses
Technical influence: Process: Project management


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