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Phase II installation bugs: Handling of bugs

' ... it's just that particular aspects of it with the data I find frightening. I think I'd find that frightening if it was twenty years down the line. It's one of those things that, ... I'm hopefully 100% sure that what I've done is right but at the end of the day you've always got this niggling feeling what happens if ... So that sort of aspect, that's what worries me about that.

But in terms of responsibility I don't mind at all. The more the better really I suppose. As long as someone notices, so to speak, in terms of my career as well as ... as long as people notice, I'm doing a good job. ... At the moment I'm pretty much on a free rein ... I talk to Gordan, I talk to Stuart the team leader, I tell them what I'm doing, what needs doing and if I think something..you know for example when things come up like this data ??? I was talking about a few minutes ago, if things like that come up I obviously bring it to their attention but most of the time for general support ... once I've got the request form, I either get someone else to do it or do it myself. ...

I don't know how long this will go on for. I'll probably be back to boring old development before too long. ... it's very difficult, when I try and think myself what I've done in the last ... nine months I find it quite difficult myself to recall. That's the thing I find with support, is there's so many bitty things, small things, that you tend at times to forget what you've actually done and you can get to the end of the week and you think what have I done this week and you don't feel as if you've done anything because all the tasks are so small ... That's probably the thing that..when I first started on support I..it was a feeling of drowning at first I suppose ... '

X043 page 001.05g (tape 06.2.06) Alan Notes/Tape 14/06/94

Social influence: Individual: Personality
Technical influence: Tasks: Maintenance


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