INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

What affected the use of the system?: User attitudes

One view was that the underwriters were not used to using computers because multinational operations had previously been handled manually (00494) and when Donald joined the department in '86 there was no real computerisation (00695).

Social influence:
Organisation: Culture
Technical influence:

Commentary
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000