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Organisational changes: Management of IT in X

' ... I thought that was the end for me. ... I thought they are one of these companies that like to have scapegoats, and I was the obvious scapegoat in all of this, and that was all pointing at me. Colin was seemingly trying to..it was strange. There's a bit of background between Colin and me. He was almost after me, I felt, at one stage. Maybe that's being unfair, but it certainly the way that some people in X felt about it. ...

I guess, I held my hands up and said "Yes, we've messed up on this and it won't happen again". I think if I'd tried to be too defensive about the whole thing, then I'm sure it wouldn't have turned out like this, and I think the thing is you can learn from these things. I remember somebody was interviewing the other week, in some management journal, Bill Gates of Microsoft and other senior people. They were all people who have had a major disaster in their careers and they described it as a liberating experience, which amused me. I think we've identified what needs to be done to put this right. Now, it's nowhere near as bad as this.'

X060 page 001.05 (tape 01.1.05) Gordan Notes/Tape 14/10/94

Social influence: Individual: Responses
Technical influence:


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