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What affected the functionality that was delivered?: Prototyping methodology

Phase I ended up not satisfying Services by not including functionality already in the Q&A system (00364). Whether this was because the system was not really intended for Services or GIS didn't ask the right questions ('nobody mentioned it to us' 00364) it showed that involving representation at workshops was not enough.

Social influence:
Organisation: Systems
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000