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What affected the choice of system boundary?: Development of Multinational Services Unit

The Services unit for Multinational was only established a year before phase I of the system went live and prior to that the underwriters had to do all their own data processing (00052, 01038) so perhaps this was why Services were not considered in the development of the system.

Social influence:
Organisation: Change
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000