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What affected the use of the system?: Commitment

Jenny continued to believe in the system (00908, 01053) despite the complaints from the underwriters with whom she closely identified (00083). One reason for this was the good relationship she had with Gordan ('we understand where we're each coming from' 00037).

Social influence:
Individual: Responses
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000