INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

Why was the quality of the data poor?: Development staff expertise

Development staff needed to understand the business as well as the users (00405) to gain their respect (00987). Moreover, a lack of understanding of the insurance business was probably the cause of the problems in data conversion in version I (00501, 00504).

Social influence:
Individual: Experience
Technical influence:

Commentary
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000