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What affected the functionality that was delivered?: Structure of X

Following the normal division of work in X-Group (00514), Multinational Underwriting Services was created in Essex thus separating the operational side from the underwriters until board level (01055). Given this structural separation the emphasis on the underwriting side in phase I is easy to understand.

Social influence:
Organisation: Structure
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000