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Phase II installation bugs: Handling of bugs

'But as far as this communication issue is concerned that's become better now partially I think because I've now picked up..when I started I had a very narrow view of the system as such, I only knew about certain bits. In the last couple of months or so I've been doing work on support of the users and people on the team as well which has meant that I've got to know about these different bits of the system, I've got to find out about how it's been written, ... so I have to work out how it works and so that's improved things considerably from my point of view. My learning curve originally was quite steep because I knew nothing then it slackened off as we did the reports for version II and then now since I've been on support it's become steeper again which I'm happy about.'

X043 page 001.03 (tape 06.1.03) Alan Notes/Tape 14/06/94

Social influence: Individual: Experience
Technical influence: Tasks: Maintenance


Recording
Story
Social influence
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