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What affected the functionality that was delivered?: Technology

In Q&A anyone could go in and pull out ad hoc reports quite simply but this was not possible with phases I or II of the Multinational system (00922). They planned to introduce an ad hoc reporting tool (Q+E) but with only a few people trained in its use with them writing reports for other people (00512, 00922).

Social influence:
Organisation: Systems
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000