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Phase II goes live (Apr 94 - Aug 94): Phase II installation bugs

'There have been various data issues although, that's a bit of a strange one, ... getting to the bottom of the data issues doesn't seem to be an ... easy task. But, basically the old data base was the prototype system and there wasn't any real relational structure to it, the new data base is a proper relational database implementation, and I think ... in converting from one to the other some problems ... have emerged, ... I don't think there are any data things currently ... outstanding, some things just came through wrong, the mapping from the previous system to the new system. ... how they could get that wrong but they did, because the new data base, although ok the structure of it changed, the actual fields in the system didn't change ... it's ... essentially the same system with some extra screens ... new classes of business and there's some extra functionality in there, but the core system didn't change so, it was quite alarming that we screwed up on some of those things.

... I think, yeh, the original database structure wasn't sound and I think there was a lot of ... integrity problems with the database, ... some things got kicked out I think, the new database just wouldn't accept them ... and every time anything's been identified ... and got it across manually as it were but of course that process has been going on for the last couple of months.

The last few weeks we haven't had any data problems I don't think. So there have been data problems, there have been application problems.'

X041 page 001.01a (tape 01.1.01a) Gordan Notes/Tape 14/06/94

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