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Organisational context: Physical organisation

'Multinational Underwriting Services was set up in February '92 and at that point it consisted of three band Bs and half a section head. ... It rapidly became obvious that with the amount of work coming in ... that it needed far more staff than originally had been allocated to deal with it so it turned out we ended up with 4 Multinational band Bs [and a fulltime section head]. ... At the time the unit was set up in February, they [the three band Bs] ... spent a six week training period in the City picking up the systems because there's nobody here who had ever dealt with that kind of work before, because it's so totally different from the UK way of handling things in terms of systems and procedures.'

X040 page 002.01a (tape 01.2.02a) Lucy Notes/Tape 09/06/94

Social influence: Organisation: Structure
Technical influence:


Recording
Story
Social influence
Technical influence

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