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Organisational context: Existing Multinational computer systems

'So that is the background to it ... they were coming up with a recommendation that we should link into the UK mainframe system ... and management here were saying well hang on a minute I'm not sure that's really the route. And we were close to going down that route when all of a sudden change of management at the top, ... Tim indeed came, and ... Tim said none of this mainframe nonsense we need a dedicated PC system ... and it's at that point that he called in Group ... Group tell us what we want not just underwriting, which is quite a big development, but accounts, claims, the whole shooting match so that we can have an integrated computerised system for our business, totally right, a big broad approach ... But you know this was the first time we had a member of management actually saying we want something and we're going to put resources to it. That was the first time I'd ever heard that message in about 8 years of being here.'

X059 page 002.02 (tape 04.1.02) Donald Notes/Tape 24/08/94

Social influence: Organisation: Change
Technical influence: IT environment: Existing systems


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