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What affected the use of the system?: Resource shortages

Installation in Services was complicated by the need to convert the data from the Q&A system so Services (who were already short staffed and with a backlog) spent time updating the Q&A system and then had a period of two weeks in mid June when they couldn't use any system (00499).

Social influence:
Organisation: Resource issues
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000