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Phase II (Sep 93 - Mar 94): Functionality in phase II

' ... Nobody can produce anything from the new system at the moment. ... we haven't got the ability to actually produce..to design our own reports. The only people who are producing reports, and we do have some standard ones on the system, are GIS. ... Maybe until management realise that they can't produce anything, a whole year without being able to produce anything meaningful, maybe they'll pay more attention to the problems that have gone on and try and resolve them, in future. You never know, it might work that way. I'm living in hope.'

X040 page 005.10 (tape 03.2.03) Lucy Notes/Tape 09/06/94

Social influence: Organisation: Commitment
Technical influence: System characteristics: Functionality


Recording
Story
Social influence
Technical influence

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