INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM
' ... [Last week I spent] three days in New York, one day with the property underwriters, one day with the casualty underwriters, and a presentation by Nigel on where we are up to, what the main issues are, on data and an opportunity for feedback now they've been using the system for six months and then a refresher training session. We went through the system from top to bottom again because they've got some new underwriters in. On the Wednesday, it was kind of a management review, with all the management team there, you must support this thing, you've got to show commitment to it.'
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page 004.03 (tape 01.1.09) Gordan Notes/Trans/Tape 27/01/94
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INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP
© Clare Tagg 2000