'Time saving, I think, is the key to all of our problems with Q&A. We are certainly limited in as much two people can't use the same database at the same time, which is incredibly frustrating. ... If you needed to produce any statistical information, any reports, it was quite a long drawn out process trying to sit down and work out your derived columns and what calculates into what else and so on and so forth and sort of quite complicated ... we had separate files for each of the major classes of business ... It certainly was very unsophisticated, it was geared up to producing the basic documents which we needed to function as a unit.'X040 page 004.04 (tape 02.2.04) Lucy Notes/Tape 09/06/94
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© Clare Tagg 2000