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What affected the reliability of the system?: Project leadership

The Post Implementation Review implied that there was no leader (which angered Jenny because she felt they should have been told (00653)) but in practice the situation was far less clear cut. (Even later Colin talked of the perceived leadership hole although he corrected himself (00950)). A number of key people left the project as phase II got underway (David and Scott) and Gordan and Stuart were involved in new developments as well (00066). When Manny's (Scott's replacement ) arrival was delayed, Gordan appointed Stuart to lead the project. While he agreed that a stronger project leader would probably have averted the installation disaster (00066), in practice the problems occurred earlier in the development and stem from a lack of control over what was being built (00744, 00767).

Social influence:
Team: Leadership
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000