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Phase II (Sep 93 - Mar 94): Installation plans for phase II

' ... That's right it's going to be tricky. I suspect that we will do it all from here but I think that we'll probably have somebody in America for that first week and somebody in Holland, for the first week it goes in. We'll have to provide some training anyway because there are new functions that are being introduced and some of the existing ones have changed slightly. Nothing fundamental has changed but the look of some of the screens has been improved, the routing to the system has been changed slightly in some areas, so we need to just run through that with them. So we'll probably have somebody over there.'

X022 page 005.02 (tape 01.1.11) Gordan Notes/Trans/Tape 27/01/94

Social influence:
Technical influence: Tasks: Training


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Social influence
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