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Phase II goes live (Apr 94 - Aug 94): Phase II capabilities

' ... You know it's [Q+E] only going to be allowed to be done by certain people, so it's hardly likely in the end that I can equate it in terms of, yes let me just call up that and that looks good and just check on all those countries where surveys were last done, there's a survey date put in, you know, it will be a little bit cumbersome shall we say, maybe long term it will produce more comprehensive stuff.

Essentially it's for management reports but ad nauseum we have had memos come out from management, could you please list down your cases which have Japanese exposures or which have this exposure or which of your cases have things in California. And time and time again we keep doing it manually because we've never had a system where the management were confident in the data, never, not till this day. ... a few weeks ago they came and said what cases have you got that are in Switzerland, we're after Swiss exposures and which office you use, well you know absolutely fundamental on the system but ... '

X059 page 004.02c (tape 04.2.05c) Donald Notes/Tape 24/08/94

Social influence:
Technical influence: System characteristics: Functionality


Recording
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Social influence
Technical influence

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