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Why was the quality of the data poor?: Installation

They decided in London to change over to the new system on a rolling basis. All new programmes from July '93 and the annual renewals after that date were handled on the new system (00481, 00500). Consequently when phase I went live it wasn't possible for Services to concentrate on testing the new system because they had to process the backlog on Q&A first (00505). In addition Services were still using the Q&A system a year later for cases which required handling because of the delays in getting the paperwork sorted out (00820).

Social influence:
Organisation: Systems
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000