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Multinational phase III: Process automation

' ... Well I've also been doing some analysis work on some of the manual processes that they still use in Essex. ... Process integration - analysis and recommendations. ... Yes, that's the one I did. So that's all been approved. ... We've had input from Jenny and Carol, who's in charge of Underwriting Services, and they're very happy with it. The only thing is that Underwriting Services cannot provide a resource yet which we would need to assist with the design and the testing. Probably not until the new year so that is on hold. They're having resourcing problems just like we are.'

X065 page 002.03 (tape 05.2.02) Jim Notes/Tape 14/10/94

Social influence: Organisation: Resource issues
Technical influence: Tasks: Requirements definition


Recording
Story
Social influence
Technical influence

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