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Views of phase II: City underwriter view

'And obviously a benefit of the system as well is the link up between other X offices as well which is used. ... The mail system is a brilliant tool, I love it, really, really good. Because we have links with just about every country it seems, all the ones that I use anyway. It's a lot of use, it's replacing faxes at present but I have to admit that we do print off hard copies of our mail messages and put them on the file. ... I have basically have an overall general renewal file as such and Essex have the country files to do all the ... work on them.'

X058 page 003.01 (tape 03.1.02) Noah Notes/Tape 24/08/94

Social influence: Organisation: Systems
Technical influence: System characteristics: Functionality


Recording
Story
Social influence
Technical influence

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