INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM
Phase II was a PR disaster as it came when the underwriters were beginning to accept the system (00696, 01014). It raised unrealistic expectations (00643), reduced motivation (00612) and gave the underwriters a reason to be critical (00647).
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Commentary
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Social influence
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Technical influence
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INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP
© Clare Tagg 2000