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Phase II (Sep 93 - Mar 94): Functionality in phase II

'I don't believe a lot of consultation was actually done with individual underwriters on the basis of the reports required. The consultation was with the systems guy. ... [Keith] he was an underwriter in the past but he's been on the systems side for probably, well ever since I've been in the department which is four, four and half years now. I believe he's got out of date with the information we have to provide.'

X058 page 002.11b (tape 03.1.01b) Noah Notes/Tape 24/08/94

Social influence: Individual: Experience
Technical influence: Tasks: Requirements definition


Recording
Story
Social influence
Technical influence

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