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Views of phase II: City underwriter view

' ... The system, the PC system, the windows system, whatever you call it, as far as I'm concerned it records all of the information required to underwrite our cases. The problem is obviously it's duplication with the information we have on paper records at present. It is improving things though because in the past we used to send over manual faxes over to New York and Holland asking if they could confirm information, now all we do is press a button and the record goes over to them, and they update it and then return it over to us. That is obviously the actual ideal.'

X058 page 002.05 (tape 02.2.06) Noah Notes/Tape 24/08/94

Social influence: Organisation: Systems
Technical influence:


Recording
Story
Social influence
Technical influence

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