INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

Phase I (Sep 92 - Jun 93): User involvement

'And one felt and one got the impression that the Group people seemed to pick up the issues better and were aware of what needs to be done. They've been very quick to pick up the issues and..it is a complicated area you would have to say, that is if you're used to dealing in XUK coming to this department you have to say things about five or six times over a period of a few weeks before things are going to sink in if you're used to the system with UK business, UK technology and UK computer ways of doing things. It is totally, totally different. But maybe the Group are exposed to wider things and aren't sort of blinkered with the mainframe type approach and things seemed to develop much quicker it seemed to me, that's my perspective anyway.

{Were you involved in the workshops and things that were run?} Not really, I mean again I would repeat I'm not really a computer man, I mean I just wanted to do what I always do. I simply have got a bit of experience in doing the actual work so I can probably explain that to people. No I didn't really get too involved in the Group one, ... '

X059 page 002.03 (tape 04.1.03) Donald Notes/Tape 24/08/94

Social influence: Organisation: Systems
Technical influence: Tasks: Requirements definition


Recording
Story
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000