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Why was the quality of the data poor?: Organisation of data input

Although Services were used to keeping data up to date and regarded it as their job (00489, 00988), the underwriters still had to have responsibility for the accuracy of the programme and master policy information because it wasn't stored anywhere but in the underwriter's head (00323, 00046).

Social influence:
Organisation: Systems
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000