Previous computer systems

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Lotus 1-2-3 system

pre 1991
The first computer system used by the Multinational underwriters was based on Lotus 1-2-3. It was developed by an underwriter around 1988 (00695, 00887). Sometime around 1990 they spent a year trying to modify XUK mainframe systems for Multinational (00315). This attempt at computerisation was managed jointly by David and someone from IT (00003). When X was formed, this project was chopped by Tim who argued that if X was not part of XUK they would not want to use the mainframe for Multinational (00888). At this point X-Group were called in to produce an IT strategy for X (00697).


Q&A system

1991
Around 1991, Keith began the development of the PC-based Q&A system for Multinational using as a basis the previous work that had been done for Lotus 1-2-3 (00889). The Q&A system was used by some but not all underwriters and had limited management support (01125). When Multinational Services was created, Keith got the Q&A system to run on the separate networks in Essex and London with an overnight update (00890). The system was also extended to include a system, running on another network, for larger claims (00813). The Q&A system was also used in Holland but not in the USA (01037).


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© Clare Tagg 2000