INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

What affected the use of the system?: Functionality and usability

The international network meant that it was now easier for underwriters to check information with New York or Holland (00677) and the email system was much appreciated and was replacing the use of faxes (00684, 00690). Moreover the use of Windows means that the underwriters could use word processing (00690) perhaps for the first time.

Social influence:
Organisation: Systems
Technical influence:

Commentary
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000