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Why was the quality of the data poor?: Responsibility for data quality

The developer view of the Post Implementation Review was that it was very negative 00720) and in places inaccurate (00749, 01009, 00068) whereas the users felt it was honest (00907). Colin admited that the report would have been a waste of time if it hadn't had that bias (00849). I think this was a pity because as a consequence the problems of the data were not really highlighted. There was a view that the report reflected Colin's personality (00808) but I think the differences in view go deeper than that and reflected different attitudes to the system.

Social influence:
Individual: Responses
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000