INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

Why was the quality of the data poor?: Attitude of underwriters

The lack of interest shown by senior management in controlling the business (00812, 00478) meant that they did not emphasize the importance of accurate data in the Q&A system (00478).

Social influence:
Organisation: Culture
Technical influence:

Commentary
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000