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What affected the use of the system?: System problems

Services and the City of London had completely different attitudes to the problems of phase II (00139). The City were liable to over-react and be impatient over problems (00572) whereas Services were more realistic (00140, 00060). So that Essex accepted the system whereas the City seemed much more sceptical (00647).

Social influence:
Organisation: Culture
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000