INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

Phase II goes live (Apr 94 - Aug 94): Phase II installation bugs

'and just to make matters worse we have also had some new problems with Sybase ... we've had various patches, to cure Sybase problems as they've cropped up cos, we've continued to find problems but they've tended only to be minor little things. But we've uncovered another major problem with Sybase, the NLM version of it, which causes the system to, hang ... anybody in the system is stopped from doing anything and anybody trying to get into the system is prevented from doing so ... it's not a problem in terms of people losing data but the only way that we can cure the problem is by bringing the server down and back up again and that only takes five minutes but nonetheless this happens, well it didn't happen at all last week, it happened twice yesterday, ... this is a new one [problem], a completely new one and we can't re-create it ... I mean I was getting so annoyed that we had ... three programmers sit down for kind of half a week trying to re-create it and we could not re-create it, so it's one of them again, we've got Sybase looking at it, ... but we haven't got a cure for it at the moment' ...

X041 page 001.02 (tape 01.1.02) Gordan Notes/Tape 14/06/94

Social influence:
Technical influence: IT environment: Development software


Recording
Story
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000