'So yes, all things considered, things went from bad to worse ... So we ended up with a system which had been sold to us as being a vast improvement to the old system, would be able to do an awful lot more, actually creating more problems initially than the old one did, particularly after we'd worked so hard to make sure that the Q&A system was operational. It had it's faults, obviously, it certainly couldn't cope with the amount of data which was stored within it, but, I mean, initially it was better than the new one which we ended up with.X040 page 003.02 (tape 02.1.03) Lucy Notes/Tape 09/06/94And I think sort of to try and make sure people maintained their interest in it, and were dedicated to try and making sure that the standard of information contained within it did improve, ... it was an uphill struggle. Because people had also got to cope with the backlog of work, as well, it was quite demoralising to have to cope with computer problems as well particularly when your job is totally dependent on a PC. Yes, I think that was the most frustating thing, the fact that it was so difficult to identify problems, problems are still being identified now. Many of the things that we picked up it was a case of version I of the Windows system couldn't actually cope with what it was being asked to do.'
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Technical influence: | System characteristics: Reliability & robustness |
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Technical influence |
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© Clare Tagg 2000