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Organisational changes: Management of IT in X

'He's been given an ultimatum that..a lot of the issues in this report are actually business issues, not system issues. ... The things about, for example, the claims not attaching in the UK are not technical issues at all. That all happens fine in Holland. It doesn't happen in the UK because of the poor quality of the data. ... So Neville's to be 50%. ... if it's all working at the end of the year, and if it is, he gets a Jaguar, but if it isn't, he's fired! ... '

X060 page 002.02b (tape 01.2.03b) Gordan Notes/Tape 14/10/94

Social influence:
Technical influence: System characteristics: Data


Recording
Story
Social influence
Technical influence

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