' ... We were all keen to help and make it work for them but it was the first time we had used that sort of approach, the first time we'd used the technology. Everyone got on really well. ... and we were just keen to do as much as we can, but I should have been stronger and said no we ain't doing that, we've gone this far. And there was no real kind of cut off and then a consolidation period that we had hoped to have, we were almost kind of developing and testing right up to the last minute.X022 page 018.01 (tape 02.1.08) Gordan Notes/Trans/Tape 27/01/94But having said that, we did do system testing, and the system was used so much by the business people that it got tested more than any other system I have ever been involved in and we had very intensive sort of testing period towards the end where we were hammering away at it here, you know, system testing it and they in London were hammering away at it, so I think we flushed..and that's been borne out, I think, because we haven't had many..major problems.'
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Technical influence: | Process: Methodology |
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© Clare Tagg 2000