INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

Why was the quality of the data poor?: Responsibility for data quality

There was a time when the problems of Multinational were not brought to Tim's attention (00513). Whether this was deliberate or because nobody really made the problems explicit until around the time of the Post Implementation Review (00694) is not clear to me. Moreover, Colin reckoned that in early '95 there was still confusion between the data quality problems and actually getting people to use the system (01012).

Social influence:
Organisation: Commitment
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000