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What affected the choice of system boundary?: Implementation of phase I & II

In phase III the limitations of the system for Services were recognised (01100, 00712) and an exercise was undertaken to decide how best to improve the efficiency of their work (01100). Ideas included using electronic distribution of documents (00058, 00662, 00714), a scheduling control system to keep track of progress and better reporting including the introduction of Q+E (00714).

Social influence:
Organisation: Systems
Technical influence:

Commentary
Social influence
Technical influence

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© Clare Tagg 2000