'Within the UK X-Group's computer (and voice) network is managed by XUK. It must not be forgotten that much of X's business is handled in Manchester ... , processed in the North of England and Essex for administration and accounting, and processed in nearly all UK branches for policy issue and/or claims handling. There are 150 X users on the system in Manchester, and 450 users in the other UK regional branches outside London. In London and Essex there are 600. The split of the business between London, Manchester and the regions is roughly 12:4:1.X010 page 010.03 Colin Document 01/05/92The network allows work to be transferred for operational reasons between locations, eg. the North of England to Manchester for XI marine claims, the North of England to the City of London to Essex for UK marine reinsurance accounting, the City of London to Essex for Multinational servicing (on LANs). The same files can be processed in different locations, eg. Marine files in the ILU, the City, the North and Essex, City cases in the City of London, Essex and the regions. Accounts work is being entered and processed in the North of England and will be accessed in the City of London. Policies can be issued and claims handled anywhere in the UK.
This wide spread of work handling in the UK must be considered in X's IT Strategy. It is hard to see how the existing network could reasonably be superseded nor how work could be handled and moved between so many centres without it. Similarly it is hard to see how the mainframe systems holding the base data which is accessed across the network could be replaced unless by another central database and set of programs, which would necessarily involve duplication and require staff to know two sets of systems.'
Social influence: | Organisation: Physical |
Technical influence: | IT environment: Networking |
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© Clare Tagg 2000