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After phase II (Aug 94 - Feb 95): Multinational phase III

'In addition to supporting the current version of the system, the team is progressing a number of completely new areas of development. These include:

1 expanding the functionality of the system by automating and integrating processes and procedures that lie outside the scope of the current version. This mainly covers work done by Underwriting Services in Essex, and the ways in which they "interface" with other areas of Multinational Operations.

2 investigating ways in which the system and X's internal procedures can be developed in order to improve the quality of service to clients.

3 developing a system designed to capture claims data for use in McDonalds captive territories - UK, Germany, Taiwan, Hong Kong, and Singapore. This is scheduled to go live shortly.'

X066 page 001.03 Jim (editor) Newsletter 15/07/94

Social influence:
Technical influence: System characteristics: Functionality


Recording
Story
Social influence
Technical influence

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