INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

What affected the composition of the development group?: Ability & experience of individuals

As a result of Kevin's appointment the management position was not clear: Gordan reported to Kevin on progress but to the GIS Systems Development Manager on quality and resources (00637). There were two consequences of this. Kevin's lack of technical background meant he was not always able to take effective responsibility for complex managerial decisisons (00640). At the time the role of the X IT Steering Committee seems to have diminished so that did not fill the void (00639, 01007, 00848). The other issue was to do with a shortage of key resources in GIS which resulted in the replacement team leader arriving late by which time he needed to be assigned to the Marine project. As a consequence of the dual reporting this issue was handled within GIS and was not effectively raised with X (00090, 00650, 00848).

GIS was generally favourably viewed within X (00106) and even after the problems of phase II, the problems were seen to be with senior management and Gordan and his team were still well regarded (00657).

Social influence:
Technical influence:
IT environment: IT organisation

Commentary
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000