'The end result now is there's this report gone to the directors and there will be separate reports going to management of the UK and Holland just concentrating on their own territories and the problems there. There are some bits where Britain fared better than Holland, other bits where Holland fared better than Britain.X065 page 001.01c (tape 05.1.01c) Jim Notes/Tape 14/10/94... what is going to happen these reports, these audit forms of the underwriter that the auditors filled in saying this field is wrong for this reason, those are going to be given back to the underwriters and then they will be reauditted later to make sure that all the errors are corrected. So the individual ones will know about that.
... the manager of each territory is going to get a report just covering his own territory. I don't know what detail that's going to go into, I think that's still going to be no names mentioned but perhaps a couple of hints, I'm not sure. The main report does not compare the UK against Holland. It's general trends.'
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Technical influence: | Process: Quality procedures |
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© Clare Tagg 2000