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Phase I (Sep 92 - Jun 93): Design

'Reinsurance

Rewriting the reinsurance module wasted a large amount of work. Reasons include:

- Reinsurance is a very complex business area which X themselves did not fully understand.

- X management's view of the requirements differed from those of the staff.

- The same development method was used as for the rest of the system, but not the controls which went with it. There was no initial document detailing screen fields and processing. There was no review of the changes requested at workshops.

- X themselves realised their lack of understanding and held an internal workshops to improve. This generated many ideas that are now included in the revised system and seems to be the primary trigger for the rewrite.

- There was little involvement from the GIS project manager and team leaders. In particular, there was no control to prevent the screen design deviating from standards. Realising that this had happened was the secondary trigger for the rewrite.'

X028 page 012.01 Teddy Document 10/11/93

Social influence: Organisation: Systems
Technical influence: Process: Methodology


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© Clare Tagg 2000