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After phase II (Aug 94 - Feb 95): Data audit

'Our brief is to look at if we should continue with the system ... because our managing director has been hearing noises that our system is not what is required, I use a polite word, and so he's intrigued as to why it's happened. Is it because the sytem is wrong or because it is being used wrong or we're not having the support out of the PC guys. As I say initially our brief is, do we actually continue with it? ... it's come from the top, the top down.'

X058 page 002.02 (tape 02.2.03) Noah Notes/Tape 24/08/94

Social influence: Organisation: Systems
Technical influence: Process: Quality procedures


Recording
Story
Social influence
Technical influence

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