INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM
Phase I ended up not satisfying Services by not including functionality already in the Q&A system (00364). Whether this was because the system was not really intended for Services or GIS didn't ask the right questions ('nobody mentioned it to us' 00364) it showed that involving representation at workshops was not enough.
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Commentary
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Social influence
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Technical influence
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INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP
© Clare Tagg 2000