INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | BOTTOM

What affected the functionality that was delivered?: Technology

There seem to have been very few problems with the McDonalds system and those reported were about people understanding how to use the system rather than errors in the system (01099).

Social influence:
Technical influence:
System characteristics: Reliability & robustness

Commentary
Social influence
Technical influence

INDEX | ORGANISATION | TIME LINE | PEOPLE | STORY | RESEARCH METHOD | COMMENTARY | FINDINGS | HELP | TOP

© Clare Tagg 2000