' ... Q+E was implemented in Holland and a number of Q+E reports were developed for Holland to help them check the accuracy and completeness of the data on the system, and they were trained in how to use it, and it went down very well, even though there was a bit of an issue over people didn't realise that for some reports you had to create views and things. You couldn't just walk up to the PC and start to use it. So there was probably an expectation thing there, but we've got over that, and that's gone down very well in Holland, and we've used it to create various reports ourselves quite quickly, on the McDonalds side of the project, for example. That went well.X081 page 007.02 (tape 04.1.03) Gordan Notes/Tape 17/02/95And what we need to do now, I think, is get our act together over this. ... because as we start to roll it out and train other people, we don't want everybody developing the same thing, duplicating reports. But the product has gone down OK. Jane again isn't convinced it's the right product. She thinks these things are only pretty basic and it's better to write SQL and produce standard reports and that kind of thing, so it's a question of getting the balance right, and what Neville wants us to do is get back to the original report specifications, look at what we've got, what we haven't got and decide what we're going to do, whether we need any new standard reports or whether Q+E can be used. ...
It isn't included in the enhancement programme at the moment, but I think the results of the review of the reports will mean that we have to include something in the enhancement programme. What is included in the project plan is the roll out of Q+E, Jane is organising that. So, for example, in America we'll train..there's a PC support guy in America that I recruited, so we'll train that person up to use it. It's worth it. There's no point in training everybody. ... '
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Technical influence: | Tasks: Training |
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© Clare Tagg 2000