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Phase II installation bugs: Handling of bugs

he [Tim] ran the steering groups funnily enough about last October/November and then when George came, he handed it over. Which was fine, I mean that was one of the reasons he had more directors on.

Now I'm assuming they still have steering groups because I said to Colin, I haven't been invited to one for quite a long time now and I'm not sure whether (a) I'm being deliberately left out or they're not having them. Both of which are wrong because if they're not having them they should be, they should be sorting a lot of these problems out, and if they are having them, if they want me to do this job, I have to go to them. The fact they may not like some of the things I say is tough. He said they've certainly slackened off, he thinks they have had a few but nothing like they used to. They used to be once a month or once every six weeks. ... '

X055 page 002.03c (tape 02.1.01c) Jenny Notes/Tape 24/08/94

Social influence: Organisation: Structure
Technical influence: IT environment: IT organisation


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