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Views of phase II: Claims

'X's clients were promised claims reports a year ago and these still can not be provided.

Because of these problems Claims are hardly using the system and have not fully tried it out, so they do not yet have a clear view of what the main issues and problems with the system will be.'

X056A page 015.02 Colin Document 16/08/94

Social influence:
Technical influence: System characteristics: Reliability & robustness


Recording
Story
Social influence
Technical influence

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© Clare Tagg 2000