The Open University
C11 2020-11-05-Live-v2.mp4 (682.36 MB)
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Language matters: The impact on people living with diabetes

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posted on 2021-02-04, 12:30 authored by Cathy Lloyd
This Association of British Clinical Diabetologists (ABCD) talk by Professor Cathy Lloyd discusses the effects of negative language and recommend ways to change both verbal and non-verbal language in order to improve clinical outcomes and diabetes self-management.